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Terms of Service

Last updated: · Version 20

These Terms govern Traveltogether's apps, expense portal (a browser page for submitting an expense for trip members to review through a private link) and related service, operated by Vibe Everything Company Limited, Hong Kong. Read our Privacy Policy for information about personal data. Optional privacy permissions remain separate from this service agreement.

1. The service and eligibility

Traveltogether helps groups record travel expenses, allocations and payments made outside the app, and calculate balances and suggest amounts participants may pay one another outside the app. It does not transfer money between participants, hold their funds, operate a bank account or provide financial, tax or legal advice. Exchange rates, suggestions and AI results can be inaccurate; check records before relying on them or making a payment.

You must be at least 16. If you have not reached the age at which you can enter this agreement under applicable law, obtain the required parent or guardian authorisation. You must have authority to enter it for any organisation you represent. Service availability and features can vary by platform, version and location; a feature described here is not a promise that every platform includes it.

The app asks you to accept the Terms when required. If you do not agree, do not create an account or submit content. Merely visiting a public information or legal page does not opt you into advertising, analytics, AI receipt scanning improvement or a paid subscription.

2. Accounts and guest use

Keep access to your account and device secure and provide accurate information. Apple or Google sign-in is governed by the provider's terms as well as these Terms. Guest use can include an anonymous cloud account; it is not necessarily device-only. Linking a sign-in provider helps recovery and use across devices. We cannot guarantee recovery of an unlinked guest account after device loss or removal of local credentials.

You are responsible for activity you authorise, but this does not remove our responsibility for our own security or legal obligations. Notify us about suspected unauthorised access. Do not share sign-in codes or impersonate another participant.

3. Your content and shared records

You retain rights in your content. You grant us the limited licence needed to host, reproduce, process and display it to provide, secure and maintain the service for you and the participants with whom it is shared. This licence is not permission to sell receipt contents or train an AI model. Optional improvement use is described separately in the Privacy Policy and AI receipt scanning and your data.

We may resize, compress, re-encode or convert receipt images to reduce storage and transfer costs and generate thumbnails. The saved image may have a lower resolution or quality than the uploaded image. We use reasonable care to preserve readability, but do not promise to retain the original file or its original resolution. Keep an independent original if you need it for tax, accounting or evidentiary purposes. Image processing does not by itself change recorded expense amounts or the retention periods in the Privacy Policy. Material changes to the availability of existing receipts are subject to section 8 and applicable consumer rights.

Only upload information or images you are entitled to provide. Obtain necessary permission before adding other people's information. Trip participants can see and act on shared records within their permissions. Share links can expose limited submission information to anyone who receives them, and portal submissions become proposals for the trip to review. Check selected payers, splits, amounts and currencies before submitting or approving.

Family and participant records may describe children who do not use the app, and a receipt can contain their information. Provide only what the shared expense needs, ensure you have authority to supply it, and obtain parent or guardian involvement where applicable law requires it. Adding a child to a family or participant record does not authorise that child to create an account or override our age requirement. Our own privacy and notice obligations remain applicable.

Leaving or personally archiving a trip does not delete it for everyone. Deleting your account does not erase other participants' records or automatically undo shared financial facts. The account lifecycle removes or scrubs your identity and content as described in the Privacy Policy, while minimal shared ledger facts can remain to preserve others' balances and history. We cannot remove a copy another person has independently saved.

4. Community and acceptable use

Do not post or share unlawful, threatening, harassing, discriminatory, sexually exploitative or abusive content; do not facilitate child sexual abuse, fraud or violence. Do not expose another person's private information without authority, infringe intellectual property, spam participants, evade safety restrictions, interfere with the service or attempt unauthorised access.

Use the app's available report and safety controls, or contact legal@vibeeverything.co to report unlawful content, harassment, privacy violations or an infringement. Include enough information to locate the issue without sending unnecessary sensitive material. We can investigate, restrict content or suspend access in response to breaches, security risks or legal requirements. Contact us to ask for a review of an action affecting your content or account. Nothing here prevents you from contacting an authority or exercising a statutory complaint or appeal right.

5. AI receipt scanning

This feature uses artificial intelligence (AI) to read a receipt photo and suggest merchant, date, currency, amount and text fields for your expense. You can edit the fields before saving.

AI receipt scanning supplies editable suggestions, not a verified financial record. When permitted and requested, it sends the selected image to Apple Private Cloud Compute on supported iPhones, or to Gemini through Google Cloud's Vertex AI service, as described in AI receipt scanning and your data; extracted fields and completion records still go to our backend, including when no expense is saved. Any other cloud route requires the disclosed provider, data, purpose and applicable permission. Agreeing to these Terms does not supply cloud-sharing, improvement or model-training permission. Check the merchant, date, currency, amount and text before saving. Manual entry remains available. Do not submit unnecessary sensitive information or another person's receipt without authority.

We may change the AI technology or provider for security, reliability, availability, cost or technical improvement. The Privacy Policy identifies the processing routes. Before a changed route shares personal information outside an existing valid permission, we explain the recipient, information and purpose, update the applicable disclosures and obtain any additional permission required by law or platform rules. A provider change does not itself grant permission to share information. Technical changes within a valid disclosed permission do not require a new permission on every scan. Manual entry remains available.

Usage allowances and eligibility are displayed in the app and may depend on the selected plan. We can restrict a request for security, eligibility, capacity or applicable usage limits. Buying a plan is not a guarantee of unlimited AI, uninterrupted access or perfectly accurate results. Any material change to paid benefits is subject to applicable consumer rights and the subscription terms.

6. Subscriptions, billing and refunds

Where a subscription is offered, its benefits, price, billing period, renewal terms and any trial or promotional conditions are shown before checkout. An auto-renewing plan renews until cancelled under the purchasing store's process. Store checkout authorises the charge; visiting this page or opting into improvement does not buy a plan.

Review the Subscription Terms for cancellation, renewal, refunds and restoration. Manage or cancel a native-store subscription through the relevant App Store or Google Play account. Deleting your Traveltogether account or uninstalling the app does not cancel it. RevenueCat helps validate purchases and entitlements; it does not replace the store's checkout or refund process. Nothing in these Terms excludes a statutory refund, withdrawal, cancellation or other consumer right.

7. Advertising and third-party services

When the app shows ads, we use Google AdMob. Whether ads are shown depends on your plan, regional requirements, privacy choices and ad availability. Advertising and tracking choices are explained in the Privacy Policy and Your Privacy Choices. An advertisement is not our endorsement. External websites, sign-in providers, app stores and other third-party services have their own terms and privacy practices; their terms do not remove our responsibilities for our service.

8. Availability, changes and ending use

We take reasonable care in providing the service, but outages, maintenance and compatibility limits can occur. Keep copies of information you need independently. We can change the service for reasons such as security, legal requirements, technical compatibility or improvements; we give required notice and obtain required agreement, and preserve applicable remedies. For European Economic Area (EEA) and UK consumers, mandatory rights concerning conformity, digital-service changes, notice, termination and remedies remain applicable, including where the law covers a service supplied in exchange for personal data. We do not guarantee that every feature is always available or use this clause to remove a statutory right.

If an event beyond our reasonable control prevents performance, we take reasonable steps to reduce its effects, inform affected users where reasonably practicable and resume performance when possible. This does not excuse a failure we could reasonably have prevented or remove an applicable cancellation, refund or other remedy.

We do not promise to store ledgers or receipts forever. Records are kept under the retention and deletion rules in the Privacy Policy. If we decide to discontinue the service, we will give advance notice where legally permitted and reasonably practicable, and provide a reasonable opportunity to export or independently save your records. The notice will explain when access will stop and how deletion will be handled. Necessary legal retention and your applicable refund and other statutory rights remain unaffected.

You can stop using the service or request account deletion at any time. An accepted deletion request immediately stops ordinary server access and starts a 30-day recovery period, measured as 720 elapsed hours. Explicitly restore before the deadline shown if you wish to cancel deletion; signing in alone does not restore the account. Main account-deletion processing takes up to 72 hours after that deadline, with the separate retention rules in the Privacy Policy. See Account Deletion for help or a request without the app.

We can suspend or terminate access for a material breach, an evidenced security risk or a legal requirement, with notice or an opportunity to address the issue where appropriate and legally required. This does not forfeit remedies that applicable law gives you.

9. Responsibility and consumer protections

To the extent permitted by law, we do not promise that estimates or user-created records are error-free, or accept responsibility for another participant's payments, conduct or independently saved copies. We are not liable for indirect or consequential losses to the extent those losses can lawfully be excluded.

Nothing excludes or limits liability for fraud, intentional misconduct, death or personal injury caused by negligence where law prohibits limitation, or any obligation, warranty or remedy that cannot legally be excluded. Mandatory consumer protections and applicable reasonable-care obligations prevail over inconsistent wording here.

10. Governing law and disputes

Hong Kong law governs these Terms, subject to the mandatory protections of the law applicable to you. Contact legal@vibeeverything.co so we can try to resolve a concern. This does not suspend a legal filing deadline or prevent urgent relief.

Subject to mandatory rules on jurisdiction, the courts of Hong Kong have non-exclusive jurisdiction over disputes concerning these Terms. If you are a consumer, this does not limit your right to bring a claim in your competent local courts where applicable law permits. This also does not change any mandatory rule governing where we may bring a claim against you.

You may bring a dispute before a court with jurisdiction, including your competent local courts where applicable law permits. These Terms do not require arbitration before court proceedings. Rights to urgent relief, a statutory complaint, a regulator, a class action or an applicable consumer dispute process remain unaffected.

After a dispute arises, you and we may voluntarily agree to arbitration where law permits. Any such agreement will separately specify the rules, seat, language, fees and other arrangements; Hong Kong arbitration administered by the Hong Kong International Arbitration Centre is one possible option. We do not make that agreement a condition of using a statutory right. Choosing Hong Kong law does not deprive you of mandatory protections that apply under the law of your residence.

11. Changes and contact

We may amend these Terms for changes in law, security requirements, technology or the operation of the service. We identify the version and last-updated date, explain material changes and their effective date, and provide the notice and choices required by applicable law. Amendments apply prospectively and do not remove accrued claims or non-waivable rights. Where renewed acceptance is required, we request it separately; a new date on a website does not itself prove acceptance or create consent to optional processing. Urgent changes needed to comply with law or address a security risk may take effect sooner, with notice as soon as reasonably practicable. Applicable cancellation, refund and other consumer remedies remain available.

We provide notices through the app or other suitable service communications and, where appropriate, the email address you supplied. A website update alone does not replace an individual or durable notice required by law. Keep any account contact information you provide current. You can send legal notices and complaints to the contact below; contacting us is not a condition of exercising a right or meeting a court deadline.

Our company identity, postal address and contact channels are in section 14: Company and contact details.

English and Traditional Chinese versions are provided for accessibility. Mandatory local-language and consumer protections prevail; translation differences do not reduce your legal rights.

12. App licence and intellectual property

We give you a limited, non-exclusive licence to use the app and service for their intended purposes under these Terms and the applicable store usage rules. This licence lasts while you are entitled to use the service and is subject to the lawful suspension or ending provisions in section 8. It does not transfer ownership of our software, branding or other intellectual property. Your own content remains governed by section 3. Open-source and third-party components retain their applicable licences. Do not copy, distribute or reverse-engineer our software except where a licence or applicable law permits it.

An app-store download is also subject to its applicable software licence, including Apple's Standard Licensed Application End User License Agreement where it applies. Store licences do not remove our responsibilities for Traveltogether or your mandatory consumer rights.

13. Other contract provisions

If a provision cannot lawfully be enforced, it does not apply to that extent. The remaining provisions continue where they can operate lawfully without it. This does not authorise rewriting an unfair term to reduce your rights.

We may transfer this agreement to a successor in a merger, reorganisation or sale of the relevant business, with the notice and consent required by law, only if your contractual protections and remedies are not reduced. The successor must assume the relevant obligations. Any transfer of personal information also remains subject to the Privacy Policy and applicable law.

Ending use does not erase accrued payment or refund obligations, existing claims, or provisions needed to resolve those claims. Content processing after ending use is limited to the purposes, retention and deletion rules disclosed in the Privacy Policy; this clause does not create a perpetual licence to your personal information. Our failure to enforce a provision on one occasion does not waive your statutory rights or prevent either party from relying on an applicable right later.

14. Company and contact details

Our operator is Vibe Everything Company Limited, registered address Flat J, 15/F, Maxgrand Plaza, 3 Tai Yau Street, San Po Kong, Hong Kong. Legal, privacy, content and agreement questions: legal@vibeeverything.co. General product support: hello@vibeeverything.co.